SOLAR PANEL MONITORING
Know your solar is working. Every single day.
Manufacturer apps show you data when you open them. They rarely tell you when production quietly drops. SolarFax Premium Monitoring compares your actual output against what your system should be producing, every day, and flags the gap before it costs you a season of savings.
The gap in standard monitoring
Your inverter app is not watching for you
Every SolarTech system includes standard manufacturer monitoring, and it does one job well: it shows you your data when you open it. Here is what it tends to miss.
Partial failures stay silent
One failed optimizer takes a single panel offline. A downed string can take a third of your array with it. Neither necessarily triggers an alert, because the system is still reporting production.
A dropped connection looks like a working system
When the gateway loses Wi-Fi, most apps keep displaying the last good reading. Nothing looks broken, so nothing gets reported, and the array can sit offline for weeks.
Alerts arrive after the bill does
Manufacturer notifications are threshold based and often lag well behind the fault. By the time one surfaces, you have usually already paid the difference on your utility bill.
Why SolarFax Premium
Monitoring that actually monitors
SolarFax Premium adds a daily human review layer on top of your existing hardware. You keep your manufacturer app. You just stop relying on it to catch problems.
Daily expected-output comparison
We measure what your system actually produced against what it should have produced under that day's conditions. Deviations get flagged instead of averaged away.
Issues caught within 24 hours
Flagged systems are reviewed every day. Most faults are identified within a day, rather than the weeks or months a manufacturer alert can take to surface.
Weekly performance reports
A plain-language summary of what your system produced, what it was expected to produce, and anything worth keeping an eye on. No dashboard digging required.
Usage and storage insights
See how your home actually consumes power across the day, and how your battery or EV charging lines up with your utility rate plan.
How it works
Four steps from connection to resolution
Monitoring is only useful if someone acts on it. Here is the full path a flagged system takes.
STEP 01
Connect your system
Sign up through SolarTech and your system links to SolarFax automatically. Already on a manufacturer platform? We will walk you through the connection.
STEP 02
We set your baseline
Your array size, orientation, tilt, and local weather data establish the expected output your real production gets measured against.
STEP 03
We review flags daily
Deviations are reviewed by a person, not just a threshold. Weather-driven dips get filtered out, so you hear from us when something is actually wrong.
STEP 04
We resolve it in house
If a technician is needed, SolarTech schedules one. Our own crews handle every service call. No subcontractors, no handoff to a manufacturer call queue.
Keep your system healthy
Pairs well with the rest of our service lineup
Monitoring tells you something changed. These services are how it gets diagnosed, corrected, and prevented.
System health check
A remote review with optional on-site diagnostics and a full written report, for when monitoring shows something is off.
Solar care plans
Bundle monitoring with scheduled cleanings, annual health checks, and priority service in a single plan.
Solar panel cleaning
Soiling is one of the most common causes of a slow production decline. We clean with deionized water, so nothing is left behind.
Upgrades and additions
When your usage data shows the array is undersized, add panels, battery storage, or a newer inverter.
Choose the Monitoring Plan That Fits Your Home
| Features Every plan works with your existing solar system. |
Basic
Included with solar purchase
Manufacturer app monitoring only
|
Enhanced
$9.99/month
Daily SolarFax monitoring and bill insights
|
Most popular
Premium
$14.99/month
Everything in Enhanced plus expert review
|
|---|---|---|---|
| Platform and data | |||
| Monitoring platform | Manufacturer apps (Enphase, Tesla, SolarEdge, SMA) |
SolarFax® by Solar Data Pros plus manufacturer apps |
SolarFax® by Solar Data Pros plus manufacturer apps |
| Data monitored | Panel and inverter | Panel and inverter | Panel and inverter |
| Power usage monitoringTracking what your home actually consumes | Requires optional CT clamp | Included | Included |
| Issue detection | |||
| System issues flaggedHow quickly a fault reaches someone who can act on it | May go unnoticed for months | Within 48 hours | Within 48 hours |
| Track energy trends and anomalies | Not included | Included | Included |
| Bills and usage insights | |||
| Utility bill tracking and usage analysis | Not included | Included | Included |
| Bill true-up tracking and forecasting | Not included | Included | Included |
| Optimization guidance | |||
| Optimize grid and solar utilization | Not included | Included | Included |
| EV charging recommendations | Not included | Included | Included |
| System expansion advice | Not included | Included | Included |
| Expert review | |||
| Annual performance review | Not included | Not included | Included |
| Analysis of system usage and consumption | Not included | Not included | Included |
| 1:1 meeting with a SolarTech expert | Not included | Not included | Included |
| Personalized optimization recommendations | Not included | Not included | Included |
| Smart upgrade insightsMatched to your evolving energy needs | Not included | Not included | Included |
| Ready to start? | Already included with your system | Get Enhanced monitoring | Get Premium monitoring |
Already have a SolarFax account?
If you’re having trouble linking your solar monitoring or utility account, our step-by-step connection guide will get you tracking your savings again.
TESTIMONIALS
Thousands of satisfied customers
Hear from our satisfied customers and why they choose SolarTech for their roofing and solar services.
4.6 out of 5 stars based on 1572 customer reviews.
Start Monitoring Your Solar System's Performance
Contact us today by submitting the form or by calling (619) 485-5521
Get more from every watt with SolarTech monitoring, powered by SolarFax for secure, reliable data flow. We identify issues early, protect your production, and maintain your system at peak performance with in-house service and industry-leading warranties.
Contact Your Solar Expert Today
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Top FAQs About Solar Panel Monitoring
Your Solar Monitoring Questions Answered
Contact SolarTech Support
Phone
(619) 485 5521
service@solartechonline.com
Real-time solar monitoring tracks energy production and can help detect system issues.
If you connect your system to SolarFax, SolarTech will monitor your consumption and usage for near real-time insights and system status.
Yes, if you grant us access. If you sign up for SolarFax through our link, we’re automatically connected to your system. It usually takes a few extra steps to connect to manufacturer platforms, but we’re happy to walk you through it!
Our premium monitoring is $9.99 a month, and you can try it out for free with a 30-day trial. You can click here to compare plans.
No – standard monitoring is included with all SolarTech contracts. Premium Monitoring costs $9.99/month will help you save money by catching any system issues faster and give you more detailed energy usage insights. Click here to learn more.
Yes – the SolarFax and manufacturer apps or web portals provide remote access to solar energy monitoring.
With manufacturer apps we’re reliant on their alert system which can sometimes take months before flagging any issues. With SolarFax, we’re able to detect issues within 24 hours through our daily monitoring process.
Data refreshes in real-time for continuous solar panel monitoring.
Sensors installed with your system and a reliable internet connection enable solar energy monitoring.
Yes, early detection of issues like shading or faults allows us to correct any problems and maximize solar panel efficiency. Premium monitoring with SolarFax allows us to help you optimize your system use if you have a battery and/or electric vehicle. Click here to learn more